Privacy Policy

For legal accuracy, this policy is provided in English only.

Last updated: October 2026

MoveCars4u ("we", "us", "our") provides vehicle transport and car import logistics services across Europe. This policy explains what personal data we collect through this website, why, and what rights you have over it.

Who we are

MoveCars4u
27 Old Gloucester Street, London, UK
Email: movecars4u@gmail.com
Phone: +447424713765

What information we collect

We only collect what we need to respond to your enquiry or arrange your transport. Specifically:

• Quote request form (on our homepage): pickup and delivery addresses, vehicle make, model and year, whether the vehicle is drivable, customer type (individual or business), your email address, phone number, and any notes you add.
• Contact form: your name, email address, subject, and message.
• Automatically: your IP address is stored alongside quote submissions, which helps us detect spam and abuse of the form.
• Analytics: if you accept cookies, we use Google's website analytics tools to understand how visitors use this site (pages viewed, general location, device type). This data is aggregated and is not used to identify you personally.

How we use your information

• To reply to your quote request or message with pricing and availability.
• To plan and carry out the vehicle transport you've booked with us.
• To keep basic records of enquiries and bookings for our own accounting and customer service.
• To understand and improve how our website is used.

The legal basis for processing this data is your consent (when you submit a form) and, where a booking is made, the performance of a contract with you.

Who we share it with

We do not sell or rent your personal data. We may share the minimum necessary details (e.g. pickup/delivery address and vehicle details) with the driver or transport partner assigned to carry out your specific booking. Our website analytics are processed by Google in an aggregated form — see our Cookie Policy for details.

How long we keep it

Quote and contact form submissions are kept for as long as reasonably necessary to handle your enquiry and for basic record-keeping afterwards — typically no longer than 24 months — unless a longer period is required for an active booking, dispute, or legal obligation.

Your rights

Under UK/EU data protection law, you have the right to:

• Ask what personal data we hold about you and get a copy of it.
• Ask us to correct inaccurate data.
• Ask us to delete your data, where we don't have a legal reason to keep it.
• Object to, or ask us to restrict, certain processing.
• Withdraw consent at any time (this won't affect a booking already in progress).

To exercise any of these rights, email us at movecars4u@gmail.com. If you're not satisfied with our response, you can complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.

Security

We take reasonable technical and organisational measures to protect the information you send us against loss, misuse, or unauthorised access.

Changes to this policy

We may update this policy from time to time as our services or applicable law change. The "last updated" date above reflects the latest revision.

Contact

Questions about this policy? Email movecars4u@gmail.com.